In the fast paced world of modern business, technology should be an accelerator, not a speed bump. Yet, for many organizations, managing office print, IT infrastructure, and document workflows feels like a second full-time job.
Since 1992, Automated Business Solutions (ABS) has been changing that narrative. What started with a vision by Alan Albergaria and Robert Maceroni to provide trusted office solutions has grown into a New England powerhouse. But despite our growth—now serving over 4,000 partners across Rhode Island, Massachusetts, and Connecticut—our core philosophy remains unchanged: We aren’t just a vendor; we are your partner.
Your Strategic One-Stop Shop
In an era where businesses are forced to juggle five different contracts for five different services, ABS offers a breath of fresh air. We have evolved into a true one-stop shop for the modern office. By consolidating your essential services under one roof, we eliminate the “finger-pointing” that often happens between different providers.
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We provide a seamless, integrated approach to:
Office Equipment: Cutting-edge hardware tailored to your volume and needs.
Print Management: Optimizing your output to reduce costs and waste.
IT Services: Proactive, 24/7 management of your network, security, and cloud infrastructure.
Innovation Beyond the Copier
While we are leaders in print, we have grown far beyond the traditional “copier company” label. ABS is at the forefront of specialized technology designed to solve unique industry challenges.
We are proud to offer diverse solutions including:
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Digital Signage: Transforming how you communicate with your customers and staff.
Banking & Retail Solutions: From high-speed check scanners to rugged receipt printers, we keep the gears of commerce turning.
Lexmark Translation Software: A game-changer for our Housing Authority partners, allowing for seamless communication across language barriers and ensuring every community member is heard.
The “Vendor” vs. “Partner” Difference
Most companies have “vendors”—entities that drop off a machine, send an invoice, and vanish until something breaks. At ABS, we find that model outdated and ineffective.
A partner is someone who sits on the same side of the table as you. When we step into a new office, we don’t lead with a sales pitch; we lead with an evaluation. We work with you from start to finish, looking at your workflow, your security risks, and your pain points. Our goal isn’t just to provide a service; it’s to build a long-term roadmap that increases your profitability and efficiency.
Why Switching to ABS is Easier Than You Think
One of the biggest hurdles businesses face when upgrading their technology is the fear of “the switch.” The dread of downtime or a steep learning curve often keeps companies tethered to old, inefficient systems.
At ABS, we have perfected the “Easy Switch” process. We take the heavy lifting off your plate:
The Blueprint: We handle the entire configuration and professional installation of your new systems.
The Transition: Our team works around your schedule to ensure zero-to-minimal disruption to your daily operations.
The Support: We don’t just install and leave. We provide comprehensive employee training so your team feels confident with their new tools from day one.
Standing by Our Community and Our Customers
Our roots are deep in New England. With offices in Warwick, Southington, Marlborough, and beyond, we aren’t a faceless national corporation. We are your neighbors.
Our commitment to the community is reflected in how we treat our customers. When you call ABS, you aren’t routed to a global call center; you’re talking to local experts who care about your success. Whether it’s through our comprehensive IT Services or our award-winning Sharp Platinum Level support, we stand by our clients through every challenge.
A Vision for April and Beyond
As we look forward to the rest of the year, our focus remains on providing “Added-Value Solutions.” From proactive cybersecurity to managed print, ABS is here to ensure your technology works as hard as you do.
If you’re tired of being treated like an account number by your current provider, it’s time to experience the ABS difference. Join the 4,000+ New England businesses that have found a partner they can trust. Call us for your evaluation today! 401-732-3000
